UPDATE: The impacted services outlined below have since been restored.
ORIGINAL POST: The Village of Skokie is experiencing a network outage impacting some online payment and service applications. Staff are aware of this issue and are working to resolve it.
Online payments for utility billing, permits, and business licensing are unavailable at this time. Online payments for fines and local taxes are not impacted.
- Payments. Community members are encouraged to make payments for impacted services in person at Village Hall (5127 Oakton St.), by mail, or by phone by calling 847-933-8420.
- Building permit applications. These continue to be accepted in-person at Village Hall. Questions regarding building permits can be submitted by phone to 847-933-8223 or email to firstname.lastname@example.org.
Village Hall is open during normal business hours, Monday through Friday, 8:30 a.m. to 5 p.m. (Note: Village Hall will be closed on Monday, December 25.) Community members may also utilize the Access Skokie app to report issues 24/7, or contact the Village by phone.
The Village appreciates the community’s patience and understanding and apologizes for any inconvenience as we continue these efforts.