Technical Support Specialist Jason Villamin

Length of time working for the Village of Skokie?
I began working for the Village in 2016.

What do you like most about your job?
I like the challenge of working with different technologies to help improve public safety. Technology is constantly evolving and we want to make sure we implement the right technology for the end user so they can do their jobs effectively and efficiently. But most importantly I enjoy working with the people because everyone seems down-to-earth. 

Why did you choose a technology career? 
I chose a career in the IT public sector because of my interests in the technology being utilized. I was always curious to know the type of software and hardware equipment being used at the police and fire stations, and wanted to contribute the skills and knowledge that I’ve acquired over the years to provide technical support to first responders. 

How does your background help you serve the community? 
I’ve been in IT for 11 years now and my background helps me troubleshoot daily issues from the end-user, which I find very rewarding. I’m also constantly learning new things as technology is changing at a rapid pace. 

What do you like most about Skokie? 
Skokie strives to ensure all people have all of their basic needs met from education, housing, food, and long-term stability through public education and charitable support. What’s been your most interesting experience while on the job in Skokie? Working with detectives on retrieving video surveillance from local businesses or residential areas due to a crime which is challenging due to many different types of video recording systems. 

What’s been your most interesting experience while on the job in Skokie?
Working with detectives on retrieving video surveillance from local businesses or residential areas due to a crime which is challenging due to many different types of video recording systems. 

What is your proudest accomplishment in your work for the Village of Skokie? 
Providing tech support to the COVID-19 clinic. Ensuring the volunteers and village employees are able to perform their duties during the pandemic. 

What are your favorite Skokie restaurants? 
Pita Inn and Jollibee. 

Any other thoughts or comments that you would like to add? 
Life is too short, always try and be a better person than you were yesterday because we aren’t guaranteed tomorrow.